Privacy Policy

Effective date: 10th day of September, 2024

Island 3D can be contacted at: Support@Island3D.com.au

ABN: 44262205619

Purpose

The purpose of this privacy policy is to inform users of our site of the following:

The personal data we collect;
The use of collected data;
Who the data is shared with;
The rights the users have.

Personal data use

We collect Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations;
To prevent and protect us from harm or fraud.

Consent

By using our Site users agree that they consent to:

The conditions set out in this Privacy Policy;
The collection, use, and retention of data listed in the Privacy Policy.

If you do not agree to the conditions or practises described in this Privacy Policy,

please reframe from using or accessing this Site.

By uploading media to our service, you confirm that you have the legal right to use and share the media. We are not responsible for verifying the ownership or licensing of the uploaded media. Any legal issues arising from the use of copyrighted or licensed media are the sole responsibility of the user.

Personal Data We Collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications, phone number, location); payment details (including credit card information), comments, feedback, product reviews, media, recommendations, and personal profile.

Personal Data We Share

We may also share personal data and identifiable information to third parties for the purpose of completing transactions, delivering goods, fulfilling orders or generating personalised products. The data we share includes: Name, Email, Phone Number, Payment details (including credit card information), Location, Address and any Media shared with us.

We share the above data to the following 3rd parties:

Australia Post
Other delivery services
Stripe
MakerWorld

While we generally use Australia Post for delivery, we reserve the right to use other delivery services at anytime.

Cookies

Our website uses cookies to enhance your browsing experience. By using our site, you consent to the use of cookies in accordance with this policy.

Types of Cookies Used:

Essential Cookies: Necessary for the website to function.
Analytics Cookies: Help us understand how visitors interact with our site.
Advertising Cookies: Used to deliver relevant ads.

Purpose:

Improve user experience.
To identify registered members (users who are registered to our site).
To monitor and analyse the performance, operation and effectiveness of our site.
Provide personalized content.
To ensure our platform is secure and safe to use.

Third-Party Cookies:

We may use third-party services that set cookies on your device.
we have embed PayPal into our site for convenient and secure payment. to function, PayPal will save data to the users computer (cookies).

Managing Cookies:

You can manage or disable cookies through your browser settings.

Learn More:

if you wish to learn more about cookies, or how to disable them in your browser, you can check out this simple explanation by InternetCookies.com: Learn More (external link).

Other Disclosures:

We will not sell or share your data with other third parties that have not been mention in the "Personal Data We Share" section, except in the following cases:

1. To buyer or potential buyers of this business, if we seek to sell the company;

2. If required by law;

3. To prove or protect our legal rights;

4. If required by any legal proceeding.

If you follow a hyperlink from our site to another (For example, to make a transaction through PayPal), please know we are not responsible for, and have no control over their privacy policies and practises.

How we Protect Your Personal Data

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Data is stored on secure servers
Wix is PCI DSS certified
Secure payments using Stripe or PayPal

While we take reasonable precautions to ensure that user data is kept safe, there always remains a risk of harm. The Internet as a whole can be insecure at time therefore, we are unable to guarantee the security of user data beyond what is reasonably practical.

Accessing, Modifying, deleting Collected data

If you would like to know if we have collected your personal data, how we have used your personal data, if and who it has been shared with. Or if you would like your personal data to be deleted or modified in any way, please contact us via email: Support@Island3d.com.au

Please note, data collected or stored anonymously, information legally required, (such as invoices, orders and other data) cannot be deleted. This process may take up to 30 days or longer for more complex cases. We will share if and who your data has been shared with, however, it is the users responsibility to follow up with the relevant parties.

Modification of the Privacy Policy

This Privacy policy may be amended from time to time to reflect our data collection process, or to maintain compliance with the law. When any changes are made to this Privacy Policy, we will update the “Effective Date” at the top of the privacy policy. It is recommended that users of our site periodically review our Privacy Policy to ensure you are up to date on any modifications.

Contact Information

If you have any questions, concerns, or complaints, please contact: Support@Island3d.com.au

Privacy Policy

Cookies

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